Managing Your Personal & Business Account

Thing you should know about making changes to your personal account & payment options.

Business & Member Login/Account Information Changes 

You can login to your account via the website (Member Login) and entre your user name and password and update your personal or company information only, e.g. address, telephone number, email address.

Adding Motorcycles To Your Business & Member Account

Simply do this via the main page of the website (Join/Add To Your Account) and follow prompts entre the required customer information and motorcycle information, see (Already A Member) then tick the box accept term & conditions and follow it through to payment.

Making Changes To Your Policy Updating New Motorcycle Details

If you simply want changes to your existing policy e.g. New Motorcycle details, open a support ticket via your account and send through the following new motorcycle details e.g. make, model, year, vin number, registration number and this will be updated within 24hrs.

Membership Renewal Reminders & Invoices Or Billing

As a member you are able to renew your policy via your personal account (Invoices or Billing) automated email reminders are also generated to remind you your policy is due to expire soon.

Automatic Payment Renewal & Cancelation 

If you would like automated renewals see Billing and Manage Credit Card via your account and entre and save your credit card details, to cancel automatic payment, please open a support ticket via your personal account requesting the cancelation of your automatic payment method.

By using this method this helps us verify you are the holder of the account and for security reasons, or call for assistance 1800 767 766.

Using Roadside Assist Save The Call Centre Contact Information

Once becoming a member we suggest you make sure you enter the roadside assistance number into your mobile phone 1800 767 766 for safe keeping, we don’t send out member cards.

Roadside Terms and Conditions and limits apply to the services read the terms and conditions at deciding whether Recover My Ride roadside assistance is right for you.