Roadside Service Levels;
Service Level Call Outs City/Outer City 45min to 1hr.
Country 1hr to 1.45hrs (Depending on location).
The call centre team and Recover My Ride road service team work together to provide, jump starts, battery replacements, out of fuel, flat tyres, break downs roadside assistance and many other services. Towing operators can assist our members to the nearest repairer to get you back on the road, or one of the repairers affiliated with Recover My Ride, depending on where they need assistance.
Our call centre team are there 24/7-365 days for all Swann Insurance & Recover My Ride members.
Our member benefits we believe are the best value for money we offer unlimited callouts, unlimited breakdowns, unlimited flat tyres, unlimited towing, unlimited kilometers all to the closest repairer to get you back on the road.
Recover My Ride is here for our members just by joining you have the peace of mind to know your covered for further details see our T&Cs.
Recover My Ride formed a business and trading partnership with 24/7 Roadservices Australia, 24/7 roadservices was formed in 1997 as a direct result of many years of providing services support for new and used vehicles warranties in over 1000 vehicle dealerships. The infrastructure was already in place to provide another service, emergancy roadside assistance. Our staff and management have been administrating this type of business for the past 21 years.
Recover My Ride also formed a business partnership with Swann Insurance (Insurance Australia Limited) to provide a high level of motorcycle roadside assistance Australia Wide on a 24/7 365 days a week. We believe Swann Comprehensive Insurance is the best insurance for motorcycle enthusiast with a rich history of supporting the Australian life style they specialise in motorcycle insurance to help keep riders on the road and proctect what they love.
Swann Insurance are proud to be one of Australia’s leading providers of motorcycle insurance.
They get that riding is your passion, because they’re riders too. That’s why they’ve partnered with us to offer Personal and Roadside assistance as an additional benefit under their Comprehensive Motorcycle Insurance.
Swann has a rich history of supporting motorcycle enthusiasts, and offering Personal and Roadside assistance is just another way Swann Insurance can tailor your protection.
More than 200,000 Australians choose Swann to insure their passions, because they know Swann will be there to help if the unexpected happens. When you ride with Swann, you can trust you’re in safe hands
For more information please refer to the Product Disclosure Statement (PDS).
When you choose Swann Comprehensive insurance and include Personal & Roadside Assistance together you can save around 45% off your Personal & Roadside Assistance for more information call Swann on 13RIDE (137433) or visit swanninsurance.com.au
Swann Customers Important Information Personal & Roadside Assistance:
Customers with comprehensive motorcycle insurance cover and have selected the optional benefit Personal & Roadside Assistance to inquire or make changes to your policy please call Swann Insurance on 13RIDE (137433)
Please note if you cancel your Swann comprehensive insurance policy your Personal & Roadside Assistance is also automatically canceled for details please call Swann Insurance 13RIDE (137433)
We also provide roadside assistance for franchised motorcycle and vehicle dealerships Australia Wide.